Privacy Policy

Effective Date: 25-Nov-2024

Welcome to RGV Market, operated by R.G.V. Group Srl. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you use our website (https://www.rgvsupermarket.com) and our mobile applications (iOS, Android, and WebApp).

1. Information We Collect

We collect the following personal information from users:

• Name
• Phone number
• Physical address

We collect this data through the following means:

• Account registration
• Order placement
• Analytics tools (e.g., Google Analytics)

2. How We Use Your Information

We use your data for the following purposes:

• To provide and improve our services
• To process and fulfill orders
• For business analytics and improving user experience

3. Third-Party Integrations

We integrate with third-party services to enhance functionality and payment processing:

• Stripe: Used to securely process payments.

4. Data Storage and Security

Storage: Data is stored on our secure, on-premises servers.

Protection Measures: We conduct regular security audits to safeguard your information.

5. Data Retention

We retain personal data until your account is deleted. If you wish to delete your account and associated data, please contact us (see Section 9).

6. Your Rights

Under applicable laws, you have the following rights:

• Request data deletion: You can request the deletion of your personal data by contacting us.

Note: You do not have the right to access your data under our current policies.

7. Compliance with GDPR

We comply with the General Data Protection Regulation (GDPR) applicable in the European Union.

8. Cookies and Tracking

We use cookies and tracking technologies on our website and app, including:

• Functional cookies
• Analytical cookies
• Advertising cookies

Important: We do not currently provide a cookie consent mechanism. By using our services, you consent to the use of cookies as described in this Privacy Policy.

9. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

R.G.V. Group Srl

Email: rgv@rgvgroup.it

Address: Via Risorgimento 3, Romano di lombardia (BG) 24058

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically.

This Privacy Policy was last updated on 25-Nov-2024.